Frequently Asked Questions

Our main focus here at Toone®️is to provide the absolute best purchasing experience for our customers. We take pride in our Toone®️ base and ensure we only sell premium quality luxury products we would personally use.

the Toone®️ base is compatible with phones such as IPhone, Samsung and Airpods that are QI wireless fast charged enabled.

Our inhouse engineers have spent months on designing a wireless charger that withstands from overheating and breaking apart, and we're proud to have you be apart of this luxurious masterpiece.

No, you will only find our Toone®️ base on our online shop, and amazon store with express worldwide shipping!

Here at Toone all packages are 5-10 day Worldwide Express shipping.

We get this question quite often, so we've put together a shipping guide here so you can track your order >Here<.
If this options doesn't work, feel free to contact us directly.

 We are proud to offer a 30-day Money Back Guarantee on all purchases provided you have used our products correctly.

If you have noticed you made a mistake in your ordering please contact us ASAP either via email help@tooneofficial.com or our contact page. If your order has already been dispatched unfortunately we most likely can not change your address or delivery destination.

Please check your emails after you place your order. You should have an option to download your invoice as a PDF. Please contact us if you do not see this option.

Here at Toone®️, we aim to have smooth customer experience so you won't have to worry about a thing!